COVID-19: PHASE 2 PROTOCOL 5/28/20

At Viña Castellano we will be operating in the following manner:

Vina Castellano is open  this Saturday and Sunday May 30-31 from 12- 5 pm. Reservations for food requested  (530)-305-3731
We will be offering the following:

  • Wine for onsite consumption by the bottle, glass or 4 wine flight. Must purchase Box Meal – $16 each (Reservations requested by 12:00 pm Friday May 29th)- Saturday & Sunday Lunch includes – Mediterranean Pasta, grain salad with roasted vegetables, charcuterie and dessert
  • Bottle/Case Good Sale – We will be offering 10% off on purchases of 3 or more bottles.

HOW IT WORKS:

“To Go” Offsite Pick-up: We are taking reservations in 15 minute segments and will allow 40 cars per day.

  • Pull into cave parking lot. Park. 
  • Visit front counter to make order. Social distancing is being practised.
  • We will be wearing masks. We will wear gloves OR we will be sanitizing our hands regularly, whenever we encounter touches of  unsanitized hardscapes. 
  • Guests will receive an order sheet with wine descriptions and food pairings. This is yours to take home, however you will fill it out and return it to host. They will process your order

 Onsite Consumption: Guests wishing to consume wine onsite must purchase a boxed meal. We will allow guest to augment their picnic boxes with outside food.  Everyone will be given an order sheet when they check-in. Your sanitized table or picnic space will be reserved with your name on it.  Once you are seated we will do the rest! your lunches & wine to enjoy onsite will be delivered to your spot and we will process and package any wine orders you wish to take with you and deliver it back to your care, as well.  You will pay by GO Payment and we can text or email your receipt.

RESERVATION PROTOCOL:

  • TEXT RESERVATIONS to Teena @ (530) 305-3731  Name, number in party, number of lunches. Desired location –  Pond or Vineyard. Will you need table and glasses or will you bring your own Picnic gear (You may leave a message on this line if you don’t text, but texting is preferred) SAMPLE TEXT: 

Wilkins, 4 boxes, 6 people, Pond, our own gear  OR:

Wilkins 4 boxes, Vineyard Table

  • Box Lunch will be purchased and paid for onsite 
  • Leave your Name and preferred time slot, walk-ins will be accommodated based on availability. 
  • Teena will Text you back a confirmation code
  • If your requested time slot is filled – Teena will text you back the closest available time slot and you can text back YES or NO.
  • In the event of inclement weather on Saturday – we will open the tasting cave and adhere to Social Distancing
  • PLEASE DO NOT LEAVE RESERVATIONS ON THE WINERY NUMBER AT THE CAVE. 

Please know that we are doing EVERYTHING we can to make sure that Viña Castellano survives this situation that we all find ourselves in. I am very optimistic.

We are trying new things every week and ask for your patience as we tread new waters mostly without our regular staff.  We LOVE what we do, and we LOVE our customers. I cannot tell you how grateful I am for the many kind words and gestures we receive.  I wish to thank each of our treasured guests, our Wine Club and general public, for sticking with us during these trying times. My fingers are numb from genuinely working my treasured prayer beads. Lol. We are paying it forward wherever we can, sometimes if it is even just through prayer.
Sincerely,
La Borracha – Teena